What Will Red Hat Channel Chief Martin Bring to Partners?

martin3As newly hired Red Hat (RHT) channel chief D. Robert Martin settles down into his new role at the billion dollar open source software company, channel partners are waiting to hear more about what he has in store for Red Hat’s channel partner program.

Red Hat April 1 announced it had hired Martin as its vice president of North American Partner Sales to develop and execute its North America channel strategy and partner sales.

His responsibilities also include developing relationships with North American channel partners and driving sales through indirect channels.

The search for a new channel chief began immediately after former channel chief Roger Egan left in January for open source company Docker.

Red Hat’s list of candidates in mid-January was narrowed down to just under 10 candidates, Red Hat Global Channel Sales Senior Vice President Mark Enzweiler told at the Red Hat Partner Conference.

Enzweiler at the time added that he would like the new channel chief to stay on course with the company’s channel strategy.

Martin served as vice president of Global Indirect Channels at VCE, where he was responsible for creating and executing the the company’s global channel sales strategy for the Vblock converged infrastructure platform.

His decision to depart from VCE wasn’t about leaving one company and moving onto another, Martin explained.

“I saw an opportunity for an organization in Red Hat that I provide a unique set of skills for,” he said. “When you look at my background in the various indirect channels, as well as my tenure at Cisco, I think with the analysis of the relationship between Red Hat and Cisco it’s kind of a unique set of skills with a role that required those at the time.”

Red Hat’s open source model, which is “clearly transforming what’s going on in IT,” is what attracted him to the company, he said.

“The model is open,” Martin said. “It’s future-proof. There’s no [vendor] lock-in, and it’s really cost-effective. I think that’s really strong.”

Martin said his 90-day plan is to work with teams internally at Red Hat to learn more about what they’re expecting of him and to listen to the partners to find out where Red Hat can improve. “My plan is to really provide those partners with the enablement that they can deliver maximum value to their customers, thereby increasing their revenues and their profits.”

Bradley Brodkin, president and CEO at HighVail Systems, a premier Red Hat partner, told us while he doesn’t know Martin personally, he’s heard a lot of positive feedback from the partner community, and “it’s clear that Red Hat is listening to their partners.”

“What I can absolutely say is we’re very happy they’ve filled Roger’s vacancy very quickly and with someone so experienced and well-respected in the channel,” he said. “They clearly recognize that their growth will not only come from the channel, but be driven by their partners as well.”

There’s a strong focus across all indirect channels at Red Hat, but the key to working with partners is to provide solutions that can mutually benefit Red Hat and partners, Martin said. “What I really want to go do is to be able to help drive profitable practices to those partners for Red Hat, where they provide their expertise in delivering solutions to customers.”

Martin said former channel chief Egan “did a real good job in building that foundation from a programs prospective and outlining the strategy.

“What I bring is being able to build upon those strategies, execute upon those strategies very effectively and leveraging my relationships with, not only the ISV, the OEM and the solution provider communities, but as well as companies like Cisco, which I have a long background with,” he said.

He added: “There’s a strong opportunity in front of us; let’s execute against that strong opportunity.”

Both North America Channel Sales and Alliances Senior Director Bob Wilson and North America Channel Sales Senior Director Jerry Lumpkin will report to Martin.

Former Microsoft Exec Knight New Rackspace Channel Head

will-knight-raxWill Knight, a former 15-year Microsoft (MSFT) veteran, is Rackspace Hosting’s (RAX) new channel sales head, charged with building strategic partner relationships and sprinkling the program with incentives to improve profitability and sales.

Knight’s role is to show Rackspace’s partners how to make more money by simplifying the program and clarifying how to best engage with the vendor to maximize the relationship. He’s no newbie to channel- and customer-facing positions, commanding some 20 years of experience in IT, sales, marketing and channel strategy roles, most recently as Microsoft’s Asia Pacific SMB business senior director responsible for its partner ecosystem in that region.

Rackspace competes for partners with cloud providers Amazon (AMZN), Google (GOOG) and Microsoft (MSFT) so fine-tuning its channel program is vital.

In a blog post, Knight said he’s “charged with streamlining Rackspace’s partner program to ensure our partners get the most out of it.” He said “2014 is a big year for our Partner Network as we sharpen our partners’ expertise in the hybrid cloud to assist them in becoming cloud specialists.”

Knight said Rackspace is eager to adjust its program to the needs of its channel partners, tailoring its offerings to partners’ specific business models both with financial incentives and other benefits.

“Our enhanced Partner Network means that our partners choose the activities that are the best fit for their specific needs,” he wrote. “It also means they’re rewarded more easily for their efforts.”

In particular, Rackspace plans to offer partners a specialization program surrounding OpenStack, the hybrid cloud and managed virtualization and specific workloads such as ecommerce, web content management and mobility, Knight said. In fact, Knight told Talkin’Cloud in an interview that Rackspace will be actively recruiting partners whose strengths lie in those specialties.

“As specialists ourselves, Rackspace can support partners through technology shifts and changes,” he wrote. “This means they focus less on their infrastructure and the technologies involved, and more on the solutions they’re building for their customers. Our partners and their customers want high-performance, low-latency and no-downtime solutions, and we’re here to provide that for them.”

Microsoft Exec Leblond to Exit, Completing Post-Sinofsky Makeover

antoine-leblond-msftLongtime Microsoft (MSFT) executive Antoine Leblond, a 25-year company veteran and head of Windows Services, said he will exit after March 31, to “go out and see what the non-Microsoft world has to offer,” as he told colleagues in an email.

Leblond spent 20 years in Microsoft’s Office unit, mostly working with ex-Windows boss and former star Steven Sinofsky, who was unceremoniously shown the door in November 2012, less than a month after shepherding the company’s momentous Windows 8 launch. Leblond’s departure comes only two days before the start of Microsoft’s Build 2014 conference, where he previously has presented to attending developers.

It also follows the earlier exits of two other veteran execs, Jon DeVaan and Windows testing head Grant George, both of whose fortunes waned when the company shuffled management last year. All three executives noticeably were not included on the leadership list resulting from the One Microsoft reorganization last year, which left Terry Myerson in charge of Windows.

“Every single day I have had here has been amazing in its own way, and I will never look back on all of these years with anything but fondness, pride in what we’ve accomplished together, and a real appreciation for having been lucky enough to be part of so many awesome things,” Leblond said, as reported by Re/code. “I am sad to leave all of you, but also incredibly excited for what comes next.”

Leblond’s leaving closely follows word of the impending departures of Business Development and Evangelism Executive Vice President Tony Bates and Marketing Executive Vice President Tami Reller, and a move by 20-year company veteran Julie Larson-Green from Devices head to chief experience officer (CXO) in executive vice president Qi Lu’s Applications and Services Engineering Group, ostensibly to make room for incoming Nokia (NOK) chief Stephen Elop.

Larson-Green, who was passed over when Myerson was promoted to Windows head last July, earlier had taken over Windows software and hardware engineering in the wake of Sinofsky’s removal.

At the time of George’s and DeVaan’s leaving, some inside the Windows unit criticized Microsoft for shelving two experienced executives who could have helped Myerson make the new organization work. Now with Leblond’s exit, the post-Sinofsky makeover is complete.

Symantec Axes CEO Bennett, Names Brown Interim Boss

steve-bennettSymantec’s (SYMC) board of directors abruptly ousted President and Chief Executive Steve Bennett, whose tenure at the security company’s helm lasted a short but eventful 20 months, replacing him on an interim basis with board member Michael Brown, a former Quantum (QTM) boss.

Bennett, who took previous chief Enrique Salem’s job in July 2012, vowed to streamline operations, prune midmanagement’s ranks and reframe the company around a more succinct mobility and security lineup. He apparently took the hit for Symantec’s sliding revenue, sagging share price and sluggish delivery of new products. In addition to handing over his titles, Bennett also resigned his position on the board.

As a side note, Salem now is a member of Symantec rival FireEye’s (FEYE) board of directors. FireEye is among a growing number of younger security vendors challenging Symantec’s conventional approach, aiming instead at intrusion detection and prevention.

Symantec said it has appointed a special committee of the board to collaborate with an executive search firm to find Bennett’s successor.

Board chairman Daniel Schulman said Bennett’s firing did not result from any one event or behavior but stemmed from what he termed “an ongoing deliberative process,” in which he was found lacking on product innovation and growth.

“We recognize Steve’s contributions to Symantec, including developing and leading a series of successful initiatives focused on organizational realignment, cost reduction and process effectiveness,” said Schulman. “These changes have helped establish a solid foundation for Symantec’s future, and we remain committed to our previously announced greater-than 5 percent organic revenue growth and better-than 30 percent non-GAAP operating margin targets by FY17.”

Symantec’s revenue fell 4.8 percent to $1.7 billion for the quarter ending Dec. 27. In tandem with announcing Bennett’s departure, Symantec said it expects sales in the current quarter will slide from $1.75 billion a year ago to between $1.62 billion and $1.66 billion. GAAP diluted earnings per share are expected between 29 cents and 31 cents, as compared to 27 cents in the year-ago period.

Brown, who joined Symantec’s board in 2005 following the Veritas merger, said he will focus on product innovation and growth.

“With recent key hires, we have a leadership team in place that is capable of accelerating our growth and I look forward to working closely with them to help execute the next phase of the company’s transformation plan,” he said.

“The need for protecting and managing your information has never been stronger, and we must act aggressively to capture a growing share of this market,” Brown said. “By concentrating on product innovation and growth initiatives, we aim to leverage Symantec’s tremendous assets across both consumer and enterprise applications to enhance our position as a market leader.”

On Bennett’s watch, Symantec last April rolled out Symantec 4.0, its new customer-focused sales strategy with an increased emphasis on channel partners. Under the revamped sales model, field reps are incented to work with channel partners with more resources invested in business development activities and enablement.

Justin Moore, Axcient chief executive, defended Bennett’s performance at Symantec’s helm.

“When Bennett announced his vision for Symantec 4.0, which was announced less than a year ago, he made the right choices—for the most part,” Moore said in an email. “Yet, Symantec was already too far behind the cloud/SaaS curve to catch up. A change of this magnitude is impossible in less than three to five years.”

Moore said Symantec’s problems extend beyond Bennett’s control. “Like so many other enterprise software companies, it has struggled to transition to the enterprise cloud world proving that it is indeed a systemic issue that goes far beyond Bennett’s control.”

Why Cloud Computing Companies Misfire on Their First VP of Sales Hire

blog - why cloud computing companies misfiresI have spoken to many VCs. Most of them are in sync on one fact: the odds may be against you if you are hiring your first VP of Sales for a SaaS start-up. VPs of Sales are fired more often than professional sports coaches. Hiring the right VP could be the difference between gaining or losing momentum, minimizing or maximizing internal confusion, and catapulting or crippling your organization as you make the transition from Internal Traction to Initial Scale.

I have spoken to many VP of Sales that have been fired. The real question is Who was wrong? The guy doing the hiring? Or the VP who didn’t have the right skill set but took the job anyway? If you don’t know what a VP of Sales does at a SaaS company then how can you hire the right one? Knowing what a VP of Sales does in a SaaS company is crucial to catapulting your organization’s growth. It is always enlightening to talk with a CEO after a mis-fire at the VP of Sales level. When looking at a SaaS company in the $500k-$25m range, the following are critical factors that the successful CEOs I spoke to understand.

Recruiting and Backfilling: The great Vice Presidents of Sales that I have met are great at putting together excellent teams of killer sales reps. The perfect VP of Sales candidate for this position will already know that. He or she will have a pipeline of the next 3 great sales reps. I have put together recruitment programs for clients to do this on both small and grand scales by using our Lifetime Warranty Program. The right VP of Sales will know that the company’s success depends on finding these producers.

Assisting / Looking Out for Sales Team: Time and again the failures are due to not working closely with the sales team to help reps close deals. We all want sale guys that don’t need to be managed. The key is to create an environment that assists them to do what they do best which is to hunt. I spoken to more and more companies that are going with an inside lead generation team to allow the outside hunters to do more hunting. Cisco, Softchoice and VMware just to name a few who have built large inside sales teams to procure leads and sales. Some of this is domestic and some is built over in the Philippines. I have had a lot of experience in hiring these teams in the Philippines and if you think hiring good sales guys in the USA is tough, its even harder overseas but the payoff is great when you succeed.

Also don’t overlook the importance of canvassing the websites and associations that publish the information going on in your niche on who moved where and who is doing this and who is doing that. These information outlets will uncover , much information which will keep you and your team from overlooking the importance of being on the lookout for future opportunities Watching over deals before they blow up, and follow-up with all direct- and indirect-reports will insure that they are working efficiently and effectively. They will be more efficient and effective if they know beyond a shadow of a doubt that you are inspecting these areas. We pattern a Reverse Engineering approach in our business and also in our recruiting of sales guys that has always uncovered a number of new leads for our clients. The successful cloud computing VP of Sales I have spoken with are really adept in all of these areas.

Tactics: From talking to successful VP of Sales in Big Data, SaaS, IaaS, PaaS and other segments of the Cloud industry, I have concluded that they have deduced their roles into knowing how to segment customers, pitch scripts, determine the best approach to Demand Marketing, and perform Gap Analysis. Successful VPs of Sales I have talked with were ready to hit the ground running in all of these areas.

Strategies: In a survey I did with a large group of successful VP of Sales in SaaS, they all looked ahead to determine potential markets, solidified the customer base, determined where to spend resources, etc. You would be surprised at how many VPS keep a tight relationship with a recruiter who provides the most up to date information on the street to assist with these strategies. It is equally as important for the VPS to have a strategy for their next career move. Most of the successful VPS focused on Tactics until they hit $20-25m in ARR when in a startup enviornment, at which time Strategies became #3 on the list. These VPs of Sales had strong managers who were able to handle the core Tactics. Our company has introduced our Hypergrowth Strategy to help Vp of achieve their core tactics and yearly goals. At the end of the day it all comes down to hitting bonuses.

Selling: All of the successful VPs of Sales had one thing in common: they could create and sell deals themselves. They were all excellent prospectors, consultants, and closers all wrapped up into one. They looked at deals like herds of cattle and could get them into the corral and close the gate better than most of their counterparts. I put this on the list because it is overlooked too many times with the carcass of a mis-hire because the hire was the wrong guy at the wrong time. If the VP you are looking at cannot sell better than you, then pass on him.

So, when is the best time to hire a VP of Sales?

If you, the founder, have been acting as VP of Sales with 1-2 reps to help you, but the time has come to catapult your business, it’s time to hire a VP of Sales who is even better at selling than you are.

Consider this: In the case of an SaaS company, If you are hitting $1m in ARR (Annual Revenue Requirement) and your goal is $2m, you will need no less than 3 reps hitting their quotas of no less than $300k each. If your ACV (Account Current Value) is $5k, you will need to close about 200 deals as quickly as possible. This goal will require that you hire 5-6 more reps to hit your next goal. In no time at all you will have expanded to over 400 deals per year. While your VP of Sales should be able to close your key deals – hitting his / her personal quota at first – the volume of deals will quickly become too much for them to tackle by themselves. If you are hitting $1-$2m in ARR, it’s time.

From what I’ve seen in the market place, very few VPs of Sales will be able to create organic demand where there is none, or fix a great-product-no-revenue dilemma. No doubt the VP will need to close deals but it is a pipedream to think he will take you to the Promised Land by himself because you need too many deals to hit your number. You will know it’s the perfect time to hire your VP of Sales when you are ready to fund, build, and scale a growing sales team. I have used a technique we termed hypergrowth to make this happen.

The Oxford Group is here to assist you in reaching your goals and hitting your bonuses. Contact us at: TheOxfordGroup@att.net, by phone at 214 360 4000, or schedule an appointment at https://theoxfordgroup.youcanbook.me/.managed services in the cloud, cloud computing, cloud companies, cloud computing company, about cloud, about cloud computing, cloud company, about the cloud, business in the cloud, in the cloud software, cloud software free, cloud server free, cloud in it, cloud engineering, Big Data Analytics, top 10 cloud companies, cloud companies list, vp sales, analytics, software, finance, telecom, app, storage, salesforce, security, data, application, big, cisco, pc, crm, sap, var, amazon, ibm, hp, open, insight, cdw, managed services, in the cloud, Saas, PaaS, IaaS, hybrid cloud, cloud integration, compugen, compucom, onx enterprise, metafore, long, acrodex, cis, hypertech, microage, soroc, shi, acceo, scalar, scale, flexity, microserve, northernmicro,

Aruba Taps Soderlund for Worldwide Channels Slot

soderlundkarlcerteon400Aruba Networks (ARUN) has named former Avaya channel exec Karl Soderlund to its Worldwide Channels position. The announcement was made at Aruba Atmosphere, the company’s annual partner conference this week in Las Vegas.

As vice president of Worldwide Channels, Soderlund will be responsible for all things channel-related, including recruitment, developing global alliances and managing Aruba’s international distribution structure for partner training, enablement, and pre-sales support, according to the company. He reports to John DiLullo, executive vice president of Worldwide Sales.

Soderlund is a fixture in the channel space, having most recently led Americas channel sales at Avaya. He’s also held channel-related positions at Cisco Systems (CSCO), Hewlett-Packard (HPQ), Fortinet (FTNT) and Extreme Networks—all similar in the fact they all are networking companies (or, in the case of HP and Fortinet, have a networking bent). To that end, Soderlund should be an excellent fit at Aruba.

DiLullo noted as such in his prepared comments: “[Soderlund’s] broad networking technology experience and proven track record for developing first-rate sales and channel programs, coupled with his passion for motivating teams to deliver best-in-class support and drive sales, will be key assets as we grow our worldwide channel organization.”

It’s unclear whether Jim Harold, Aruba’s vice president of Channels, is still at the company. However, his LinkedIn profile hasn’t changed—a good sign. I’m totally speculating (until I get confirmation) that if he is still at Aruba, he’ll be reporting to Soderlund.

(Update: Jim Harold is still at Aruba, overseeing North American channels. He does, indeed, report to Soderlund.)

Word has it Soderlund is getting his feet wet in the warm Aruba waters (figuratively, of course) here at Atmosphere. I, too, will be wading in and hopefully will get the chance to sit down with Soderlund and talk shop.

Colin Powell Joins Salesforce.com Board

salesforce22Salesforce.com (CRM) on Thursday said it has appointed Ret. U.S. Gen. and former Secretary of State Colin Powell to its board of directors, effective March 13.

Powell joins a board comprised of leaders including Salesforce chairman and CEO Marc Benioff and John Roos, former U.S. Ambassador to Japan.

Benioff, who is well-known in the tech world for his global philanthropic initiatives, said in a statement that Powell has been “instrumental in shaping Salesforce.com’s integrated philanthropic model and the formation of the Salesforce.com Foundation.”

General Powell is an extraordinary leader who has inspired and influenced me during more than 15 years of friendship,” he said.

The retired four-star general, who served as Secretary of State under President George W. Bush, is a strategic limited partner at Kleiner Perkins Caufield & Byers and a member of the board of directors of the Council on Foreign Relations. He also holds various roles in educational institutions.

Powell made news earlier in the week by posting his own vintage “selfie” to his Twitter account.

Former Microsoft Channel Chief Roskill Joins Cloud ERP Provider

jon-roskill-acumaticaFour months after departing Microsoft (MSFT), former channel chief Jon Roskill now is at the helm of Acumatica, a 7-year-old, cloud-based ERP specialist focused on SMBs.

Roskill, a 20-year, high-profile Microsoft channel veteran, takes Acumatica’s top spot immediately from outgoing chief executive Yury Larichev. He said the ERP market’s potential and Acumatica’s commitment to sell exclusively through the channel attracted him to the position.

Privately held Acumatica is on a growth spurt, last year posting a 350 percent year-over-year revenue spike, doubling its channel roster to north of 270 partners and landing customers such as e-Recycling and Youngevity, according to the company.

Can Roskill position Acumatica to compete with Microsoft and other ERP heavyweights?

“I’m here and I’m ready to make some impact,” he said. “I love being an underdog and taking the bigger guys on. It’s time Acumatica made its stamp on ERP history. Bring it on.”

Roskill pegged the ERP market as a $60 billion opportunity, and said his entry into the segment comes at the right time.

“It’s a market worth $60 billion, so capturing even just 1 percent of that revenue is incredible. It’s time the stodgy, old ERP scene got a shakeup,” he said.

Larichev, who will remain on Acumatica’s board as an advisor, is expected to stay through March to ease Roskill’s transition. “I’m happy to have taken Acumatica this far,” he said. “Since I joined, Acumatica has seen tremendous growth, and this will continue under Jon’s leadership. He is the right person, at the right time, for Acumatica. I’m excited to see him take Acumatica to new heights.”

At Microsoft, Roskill most recently ran the vendor’s Worldwide Partner Group, a unit consisting of some 5,000 employees overseeing a partner network of 640,000 providers. In prior roles, he was responsible for Microsoft’s U.S. Business Operations, Strategy and Marketing, and served as general manager of the Server and Developer Tools Division.

Over 65% of Your Cloud Computing Sales Reps Aren’t Doing Their Part! Why?

blog - over 65 percent of your cloud computing sales repIn my conversations with VPs of Sales – especially those in big data companies and cloud computing companies – a common complaint is that nearly 70% of the cloud sales reps aren’t pulling their own weight – the top producers are doing more than their fair share of the work. These top performers have figured out how the sales process works, and they can replicate it time and again. Although they are always looking for an edge, they probably aren’t going to improve much since they are already giving their best. So, what can you do about the large percentage of sales reps that are lagging behind?

Successful Cloud VPs of Sales know that the best ROI of sales training is focusing is on the B-players. These guys already have the basic skills in place, and they aren’t in the sales arena by accident. A few were probably even in that top 20% at one time. While some lack experience, most probably have the attitude and determination to succeed.

A slight shift in the middle can have a huge impact on the bottom line in the Cloud space. Hypothetically speaking, let’s say your goal is to increase revenues by 10%. If you try to push the top performers who are already producing around 70% of the sales revenue, you would expect them to increase performance by 33%. The odds are your top performers won’t do that. BUT, if you focus on the other guys – the ones who are bringing in the other 30% of revenue – you would expect them to increase performance by 14%. This is much more do-able.

It would be difficult to get top performers to produce any more than they currently are, BUT if focusing training on the B-players can improve performance by 15-20%, then “moving the middle” is definitely the way to go. I have created a Lifetime Warranty Program for our clients that insures the Topgrading of your sales team.

Let us help. The Oxford Group is here to assist you in building a successful sales force. Contact us at: TheOxfordGroup@att.net, by phone at 214 360 4000, or schedule an appointment at https://theoxfordgroup.youcanbook.me to discuss how we can be of service to you.

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The New Microsoft: Nadella CEO, Thompson Chairman

As expected, Microsoft satya-nadella-2(MSFT) today played the three key pieces in its grand plan, naming 22-year company veteran Satya Nadella as the third chief executive in its 38-year history, shifting board director John Thompson to chairman and sliding Bill Gates to technology advisor.

Microsoft credited Nadella, formerly the company’s Cloud and Enterprise group executive vice president, with leading “major strategy and technical shifts across the company’s portfolio of products and services,” heading its move to the cloud and shepherding significant growth in the vendor’s Server and Tools Business to some $20 billion annually.

In an email to employees, Nadella made it clear where he intends to take the company: “Our industry does not respect tradition—it only respects innovation. This is a critical time for the industry and for Microsoft. Make no mistake, we are headed for greater places—as technology evolves and we evolve with and ahead of it. Our job is to ensure that Microsoft thrives in a mobile and cloud-first world.”

Gates takes the new title of Founder and Technology Advisor, and will focus on the company’s technology and product direction and serve as Nadella’s advisor, a function the new chief reportedly requested as a condition to take the job.

“During this time of transformation, there is no better person to lead Microsoft than Satya Nadella,” said Gates, in a statement. “Satya is a proven leader with hard-core engineering skills, business vision and the ability to bring people together. His vision for how technology will be used and experienced around the world is exactly what Microsoft needs as the company enters its next chapter of expanded product innovation and growth.”

Outgoing boss Steve Ballmer, who retains a board seat in the shuffle, wrote in an email to employees posted on the vendor’s website: “Satya is a proven leader. He’s got strong technical skills and great business insights. He has a remarkable ability to see what’s going on in the market, to sense opportunity, and to really understand how we come together at Microsoft to execute against those opportunities in a collaborative way.”

Thompson, the former Symantec (SYMC) chief and IBM (IBM) top executive, who’s held a seat on Microsoft’s board for two years, was said to be reluctant to take the chairman’s slot. But some viewed the move as important to the company’s establishing new leadership under Nadella’s command.

“Satya is clearly the best person to lead Microsoft, and he has the unanimous support of our board,” Thompson said. “The board took the thoughtful approach that our shareholders, customers, partners and employees expected and deserved.”

Ballmer, who has presided over Microsoft since 2000, takes with him a long legacy easily recognizable by a boisterous, unmistakable passion that framed the company’s take-no-prisoners culture. Nadella is said to be a far different personality and it will be interesting to see if his reputation for presenting a calm, considerate and collaborative approach prevails in remodeling the company’s long-entrenched persona.

The knock on Nadella is that he’s never run a company of Microsoft’s size, depth and breadth and it is here where Microsoft may miss Ballmer’s business sense. That Nadella will have Gates nearby to advise him will help, but whether that makes up for his lack of experience in this area remains an open question.